Cancellations & Refunds
Last updated: 09 Nov 2025
Digital Services. All purchases relate to digital services (no physical shipping) delivered remotely.
Discovery/Setup Fees. Fully refundable until kickoff call is scheduled; thereafter non-refundable.
Retainers. Cancel anytime with 30-day notice. Future months not billed; current month non-refundable once work starts.
Fixed-scope Projects. If cancelled mid-project, fees for completed milestones & work-in-progress are due.
Delivery Acceptance. 30-day window for defect fixes aligned to scope; change requests are new scope.
Refund Method/Timing. Original payment method; initiation within 5–7 business days after approval.
Contact. hello@omegaappbuilder.com